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Kevin Sweet

4 years ago

I will caution you not take your car here for serv...

I will caution you not take your car here for service. Quotes are about 8 times higher than others.

Service Manager is not responsive.

I recently had my 2012 Jeep Liberty Jet in for service at Cueter Chrysler Dodge Jeep and was told there was a leak in the coolant temperature sensor. In good faith I had them replace it. Not long after that the coolant boiled over and damaged the thermostat and radiator. Now they are asking for 800 dollars to fix it. When I asked the tech how long he bled the system he told me 20 minutes. It is my understand that the system must be bled for 9/10th of an hour according to the service manual. They are not taking any responsibility for failure to follow proper procedure and the damage to ensued. I feel very mistreated.

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