Dan Hancock

Review of Mac Haik Dodge Chrysler Jeep R...

I've only dealt with the service department, so I ...

I've only dealt with the service department, so I can't speak to the dealership. The service was set up a little strange, but not in a bad way, just unusual. It is nice that they have a specific service advisor that is responsible for your vehicle, but it is not the same person who has to get their hands dirty. This creates a nice divide between turning the wrench and making sure the customer is taken care of.