Bianca Torres Review of Everlasting Elopements
Believe the bad reviews of this place. My fiance a...
Believe the bad reviews of this place. My fiance and I were scheduled to get married on April 4, 2020. Because of Covid-19 ***** ***** banned groups of 10 or more in the Austin area. Our wedding had to be rescheduled due to this ban. We rescheduled to October 10, 2020 with Everlasting Elopements. We entered into a new contract with the new date. We signed the contract. A few days later we received another contract that had been edited, unbeknownst to us. No one had contacted us saying that the contract had been altered, so we wrongfully assumed that there was something wrong with the previous submission and resigned it. We are currently 60+ days away from our wedding that is supposed to be held at the State Capitol. We have decided to cancel our agreement with EE, and thought we were well within our rights to do so per the 60-90 day cancellation policy. When I contacted EE to cancel the wedding per the agreement we were told that because we rescheduled due to Covid-19 that there are NO REFUNDS. This is unreasonable, we are more than happy to cancel per the contract which states: 90-60 days prior to ceremony: 50% of contracted dues, $50 cancellation fee per vendor assigned to ceremony and loss of permit fees and/or add-on fees may apply . It turns out that the second contract they sent had an amendment that says NO REFUNDS. The contract is dated 3/19/2020, and the date under my signature says 3/18/2020. My fiance did sign the contract assuming as I said before that there was an issue with the previous submission. In fact that was not the case at all. EE covertly duped us into signing this "NO REFUNDS" contract. I am not willing to pay them 100% of the contracted amount for nothing. Our plans have changed and we no longer need their services. We are well within our rights to cancel per the 60-90 day cancellation policy.
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