tori jenkins

Review of Holiday Inn Express Syracuse A...

The front desk associate wasn't very welcoming, he...

The front desk associate wasn't very welcoming, he wasn't rude either just very dry in tone. The pictures of the rooms are definitely misleading. I miss stayed in room 217. The beds were very uncomfortable, the bedsheets and comforter was very rough, it did not feel at all. The room was incredibly warm, I turned off the heat and turned on the AC and it was so warm I was awake most of the night. The shower pressure was low and the sink knob had to really be pushed forcefully to get the water on. I did not eat breakfast there , I went next door to Denny's. At checkout the associate never asked how was my stay. He just took my keys and said "you're all set." I will definitely look for another place to stay when visiting Syracuse. It was a 10-15 minute drive from the Syracuse University. The hotel wasn't the worse but it didn't have the fresh, clean feel I like. It felt very dated.