Was a guest for a luncheon... THE WORST WAIT STAFF...

Was a guest for a luncheon... THE WORST WAIT STAFF EVER.!! We asked for glasses with ice for the beverages on the table, half the table were provided paper cups while the other half of the table was ignored. Other requests went unfulfilled. Asked the bar tender for a Moscow Mule, paid for it ans received a similiar mule..wth??? Not going back!!