Conall O'Shannessy

Review of City Ford Sydney

The single worst experience I've had with a busine...

The single worst experience I've had with a business. Enquired about a car and told them I was coming to look at it and they put the price up before I arrived. Then told me that was the price negotiations started from. As I have a mental health issue that affects my memory I could not be certain I was not mistaken. As I really like the car I paid a deposit anyway and when I got home realised 100% that the price had been put up when I looked at my PC browser. I emailed the manager explaining my mental health issues and he refused to make any changes to the price. Later I was told by a salesmen of further charges, and by now being fully aware of my mental health and memory issues, tried to tell me I had said things that I know I didn't say.
Unfortunately I have to deal with these people more as a result of this.
This Company, and it's sales staff, have no compassion or empathy. All they care about is ripping customers off. They probably slap each other on the back when they screw someone over.
They do not care if you have mental health issues or a disability... You are just an even better target for their scams.
Do not buy cars from these people. If I could give minus 5 stars I would.