Terrible service, waited half an hour in line to s...

Terrible service, waited half an hour in line to see Santa then staff said their cameras weren't working but to wait and they could fix it, after two hours they told us to leave and closed the booth, they offered to call in 20 or so minutes when they'd fixed it, an hour and a half later they rang and said to come back it was fixed and offered a free wallet sized photo. Absolutely pathetic service, have told everyone we know about the service received and will definitely use another company next Christmas, unfortunately the lowest rating possible is one star because they deserve no stars at all.