The lost and found service is to be denounced for ...

The lost and found service is to be denounced for crimes against humanity. The service is torture we talk about 30 minutes just to make the complaint (if you are Italian) 50-60 if you do not speak Italian, result if unfortunately there is even one foreigner in front of you, you will lose 1h and a half just for make the complaint. It does not end here. The return office is open in the afternoon only from 17.00, but nobody warns you, so after days of phone calls to a call center in Romania, you go to the office for information, and is closed with a row endless. Tip: Do not bring hold baggage could be a hell.