todd young

Review of Leith Nissan

I would give the sales staff a 5 star rating. I wi...

I would give the sales staff a 5 star rating. I wish I could give a zero to the finance office. I refinanced my original loan and took a couple of weeks to get an insurance form working. I do not live near them so driving the vehicle there was out of the question. Thru email I've sent all paperwork I had and they still are trying to make me jump thru hoops. Common sense tells you that when someone refinances a loan( with the same vin of the original loan. The original has been paid off. With paperwork from new loan company and a picture of the original account saying closed. How hard is this. Very disappointing. 5 stars to sales. Zero to finance.