Bracken Wright

Review of Blue Whale Spa

I bought a tub from Blue Whale Spa nearly 2 years ...

I bought a tub from Blue Whale Spa nearly 2 years ago when my previous tub was a bit tired after 17 years. Blue Whale spa could not have been more helpful, even with assisting in getting my old spa onto a trailer for removal. 21 months later I had a problem with the heater - it failed. I called Customer Services expecting to be told it wasn't their problem. The lady I spoke to was great, she arranged for an engineer to call me within 48 hours. He called less than a day later, made an appointment, arrived when he said he would, dealt with the problem efficiently, tidily and very thoroughly. The whole experience has been so simple, I cannot recommend them more highly.