I made use of this facility for the first orthoped...

I made use of this facility for the first orthopedic rescue service.
According to the medical staff, the day was considered "fairly normal" as an influx of patients and yet for the sequence of acceptance - visit - radiography - diagnosis / report it took more than five hours for a green code. In the waiting room turned off the monitor that should have reported, by color code, the number of people waiting, average waiting times and other info. The visit and the discussion on the diagnosis were hasty and unsatisfactory. The emergency room environment is quite cozy, in certain time slots, offers a service called OPS (Hospitality to the ER) provided by students of the faculty of sociology that with their distinctive green shirt approach to patients to make as smooth as possible the permanence of people in the waiting room. In the long waiting periods I witnessed an unpleasant behavior on the part of a doctor who in the corridor let slip with the nurses "this is a friend of mine I visit him", practically the friend has jumped all ... ..