Mitch Carpen

Review of Shangri-la's Edsa Plaza Hotel

Need to train staff to provide world class service...

Need to train staff to provide world class service fitting of the price point you are demanding in a competitive market like Manila.

I had a spa treatment and the room that the treatment was performed in needed attention and had a warp floor with possible water damage and mold as evidenced by my sinuous acting up.

Please provide better quality coffee at the restaurant during breakfast hours.

Regards,

Mitch