Mark Lim

Review of Shangri-la's Edsa Plaza Hotel

As always, the accommodation and service was top n...

As always, the accommodation and service was top notch and could not be beat.

Quite disappointed though to find out that valet parking now has a flat rate of Php150 even for checked-in guests. Borrowing a plate and a bowl would also cost Php150. Such a dismay for a 5-Star hotel as I only see these strategies on lower service-level/class hotels. Really unclassy and I feel that the hotel should be embarrassed to be doing this.

The Horizon Club lounge was great, the selection of food and beverage was ample and the staff were courteous. Would be a good place to hold meetings though I would suggest reserving ahead of time as it does get full especially during the 5pm to 6pm cocktail time.

The kids play area with scheduled activities is a pleasant addition and firmly adds to ESL's reputation of being a family hotel. The pool has always been a great come-on with ample activities for kids and adults alike. I think ESL has the best pool for kids among other hotels in Manila.

Breakfast still sucks and is highly overpriced. Food selection is so-so and runs out quite fast - again, something which I would expect from a lower class hotel but not from a 5-star hotel charging close to Php2,000 for breakfast.