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Review of Morrisons

4 years ago

Today way a nightmare at morrisons. Staff were rud...

Today way a nightmare at morrisons. Staff were rude and unhelpful. Not a single member of staff around the store to help. Took me 10 minutes to go around the whole store looking for staff and when i finally found someone she was not very helpful and she directed me to the wrong section. I went to look for her again and could not spot her anywhere. Lady at the customer service was so in love with herself, she couldn't stop fluttering her eyelashes. After that went to Asda and would you believe that there were staff all over the store. The staff were extremely friendly, polite and caring and they were not rude at all. However in Morrisons there is not a single member of staff who is friendly. Morrison's have become so unprofessional in their approach to customers. I felt the warmth in Asda however in morrisons it's not so welcoming. A massive difference between the two stores. I rang the manager to complain about an incident with a member of staff which took me 3 hours toget through, and the response i got was "I can't do anything about it". So basically it's okay for staff to be rude and there is nothing that can be done by the 'manager'. Absolutely disgusted. Never to go to Morrisons ever again. Wanted to give 0 rating but wouldn't allow..

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