Extremely disappointed with the way they treat you...

Extremely disappointed with the way they treat you once you sign a deal and have gotten the car. The service receptionists look like they hate their job. And the sales manager Paul is very rude. He was not interested in helping me get a rebate I was promised when I first purchased the car. They will look for any excuse not to give it to you even though the main reason was because he was on vacation the first time I went there before the expiry date, I don't know why nobody else could have helped me. When I went back they claimed it was not valid anymore. Also if you are buying a car don't pay a deposit if you want to sleep on it and still think about it , they lie and say u have to so save the deal but you don't. When u are dealing with them get everything on ur side in writing or have proof because otherwise once you pay they don't care anymore. Best to just avoid them and go to another dealership actually

Edit: in their response, they said "Unfortunately you provided us with those documents after 90 days that the transaction was done, even after we repeatedly followed up that we were waiting on your documents. "

My response: this is another lie because nobody "repeatedly followed me up" on anything after the car was bought! There was no follow up especially about the grad rebate. THE ONLY PERSON WHO REPEATEDLY CALLS YOU IS THE FINANCE GUY WHO FRANKLY TALKS WAY TOO MUCH TO TRY AND UPSELL YOU ON RUSTPROOFING. Even he did not tell me a word about rushing to bring in the transcripts before it expires. Obviously if i was told "you have 90 days" i would have gone back on time. They also said "way past" the dead line when in reality i was like 5 days past 90days... these big companies don't care about the fact that your'e a student, you'd think they'd be a little lenient! Anyway at this point Im just trying to help anybody else from making this mistake at this dealership.