Very big and beautiful, clean, the Christmas decor...

Very big and beautiful, clean, the Christmas decorations are breathtaking. BUT... I don't like how easy you can get lost there. Nobody knows anything. Absence of info signs do not help. I would need to stand on my toes to see behind the door the plan of the floor. The signs of the departments inside of elevators are too high - impossible to read. I don't want to download the app just to be able to go through the shopping mall. I totally disliked a male salesperson at macaroon cookie place in Macy's located at 1st floor for Obnoxious comments on my accent.