when I went for my graduation photo session, I was...

when I went for my graduation photo session, I was informed of a $50 sitting fee. Somewhere in the process I was informed that my sitting fee would be applied to my order if I ordered my photos before the end of the spring semester. What I was not told was that the photographer was supposed to give me a promo code to do so. That being said, I ordered my photos, then realized there was no credit. I spoke to the photographer (independent photographers based from my school who work with edge) who then contacted edge on my behalf. A day later, I got an email from edge stating that they were sorry for the mix up and that they had refunded $50 from my purchase. Fantastic customer service, and the pictures turned out great!