My husband had his oil changed and tires rotated o...

My husband had his oil changed and tires rotated on Friday July 6th. When he went in at 530 (store closed at 6 that day) he got a snide comment that he was cutting it close. Workers hurried him out and seemed upset he was there. Shortly after my husband left he had to pull over because his wheel was shaking. He looked and all of his lugnuts on his passenger side front wheel were so loose he was able to turn them with his hand. My husband is lucky his tire didn't fly off and cause a huge accident. Store was already closed at the time. We called and left a message. Then we called the next day and spoke to someone who said he would talk to who was working and call us back. They never did. We sent an email with videos of the loose lugnuts and still no response. We are incredibly disappointed that this is not being taken seriously. The job was covered under warranty and we don't need any compensation but we would appreciate some concern to how serious a situation this could have been all because the service team rushed through their job and hurried my husband out. We do not have plans to return anytime soon after what happened....even with oil changes still being covered under warrenty. It's unfortunate because I've had a great relationship with this dealership for many years.