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We purchased all of our appliances at the recommen...

We purchased all of our appliances at the recommendation of Evans Builders for our newly built home in 2017 including a built in fridge, built in freezer, double oven, wine fridge, 2 dishwashers, stove and microwave drawer. All top of the line Frigidaire stainless steel.
Kristin was our sales person. We did most of our purchase with the help of the realtor. Kristin was rude at times but still used her for the purchase. She can be very abrupt in her communication. Currently, 2 of our appliances are showing error codes. I emailed Kristin and she, without any compassion, responded to call a repair person because they are out of warranty. I requested a call from the manager, Conal. He did return our call and asked what model # etc. He looked into it and emailed us back and recommended we call a repair person because they are out of warranty. I would have expected, at best, for them to at least send a person from their store to diagnose what the issues are. 2 appliances showing error codes in less than 2 years is not normal. We lived in our former home for over 10 years without any problems with any appliances.

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