Megan James Review of Jim Ellis Mazda of Marietta
I don't think I'll be going back here to get anyth...
I don't think I'll be going back here to get anything done on my car again. I took my car in for a recall fix, and I definitely felt as though they tried to take advantage of me. The recall had to do with my emergency brake, which could rust due to a faulty seal, which in turn could ruin my brakes. If you didn't have the issue, they were supposed to put a boot of some sort on it and send you on your merry way. If you did though, they had to replace the part. They told me they put the boot on, then they tried to tell me my brakes needed to be replaced out of my pocket (it was going to be $265 for something I could buy myself for $40 for all four tires!). My dad did the brakes himself, and turns out, they replaced the part entirely! The recall had affected my brakes and instead of doing the right thing by replacing my rear brakes, they tried to charge me. So glad I have mechanics in the family. You're way better off going to a mom and pop shop than going to most dealerships. I do not recommend this place by any means.
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