Gary Wright

Review of Georgetown Univ. Medical Cente...

Recently, I had knee surgery at Georgetown Univer...

Recently, I had knee surgery at Georgetown University Hospital. Surgery was with Dr. Postma and both him and the nursing staff were great throughout the entire process. Just two areas of improvements I suggest for the Surgery Center.

1. Improve the wifi access in the Surgery Center building. Before the surgery, my wife and I had a terrrible time accessing the "free wifi" in the waiting area. Other patients and their family members also had a terrible time accessing the wifi as well. I could not get a cellphone signal in the building as well which made things worse. I even asked the nurse about it and she said the wifi is a known issue there. The hospital needs to work with its IT department and have this fixed as soon as possible since in these modern times, people need access to good wifi expecially if they are waiting on theie family while in surgery. I visited another hospital recently(AAMC) and they had excellent free wifi free .

2. The chairs in the waiting area of the surgery center are extremely uncomfortable while sitting down for long periods of time. They should consider replacing the chairs for ones that are more comfortable since family members have to wait long hours before and after surgery for their loved ones.