First world hotel service house keeping was excell...

First world hotel service house keeping was excellent. I will come back for my next visit to stay at first world hotel

I had a very bad experience in my stay at maxims hotel from 20 Dec to 24 Dec 19.

House Keeping service is very poor. On 21 Dec & 22 dec, I call operator to inform house keeping to make up my room and change all bed liners. Operator reply ok. But continuous for 2days was not done. Astray not clear. Using back the same face towel, hand towel, towel, bed sheets, pillow cases, blankets for the 2days.

21 Dec I return to my room at about 12mid night. Discover all not done. I call house keeping to change it.

22 Dec same issue happen again I call hotel front desk manager. She get house keeping to do it. But the house keeping staff since to be very unhappy. He throw his anger. Changing the bed sheets and pillow cases. I straight contacted the hotel manager to come up and see herself.

This is not the service we are looking at it. Cause your hotel is five stars hotel.

Hoping that your house keeping staffs will change their attitude.

Thanks