Nibal Saab

Review of Hilton/ Doubletree Clearwater ...

Booked our reservation 3 weeks ago for 4 rooms / 4...

Booked our reservation 3 weeks ago for 4 rooms / 4 couples for new year's eve, unfortunately we checked in last and we're offered a room with valet parking view ( Room 342 ) that was unacceptable especially when we're paying $ 365 for a gulf view.
Management never called us back to fix the issue and after 3 attempts to talk to a manager we were told that they were sold out. Obviously they don't care about customer service, we left and they offered us a $ 50 refund for our 2 hour stay. Are you kidding me ? I have all the documents needed to prove our case and will dispute this charge with credit card company.