michael calderon

Review of Pelican's Steak & Seafood

Just left Pelican's this evening in complete disap...

Just left Pelican's this evening in complete disappointment. My family and I have made several visits to Pelican's in the past, always at the eastside location before it closed down. Tonight we decided to give the westside location a try since we had received a gift card for Christmas. Ordered prime rib, but it was undercooked. So we sent it back only to have it returned as if it had been re-heated in a microwave, judging from the puddle of juice that surrounded it. Unfortunately, our waitress did not return for about 10 minutes after that, which resulted in a loss of appetite. Truthfully, not that big of a deal....she took it off of our bill. As we were leaving I requested to speak with the manager, but the hostess had informed me that he was too busy to come out and talk to me. Really?! Apparently, they were having trouble with the credit card machine(and I understand s#!t happens), but he could not come out and acknowledge a paying customer? Very aggrevating to the point that we will never return. The sad part is, is that it was one of our favorite restaurants.
Receipt 3/30038.