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We stayed here 2 nights for our 22nd wedding anniv...

We stayed here 2 nights for our 22nd wedding anniversary. The accommodations were great. The view was spectacular. We'd love to come back and see it when the vineyard is growing. The food was very good.
My complaints are that I had called ahead of time to schedule stone massages for my husband and I. I made it very clear that we wanted to have 80 minute stone massages and would pay extra on top of the rejuvenate package. I made the appointment, however when we got there, they told us that they only had us down for 50 minutes, which was very disappointing.
Another thing is that they don't seem to be able to keep track of how to keep track of when the customer has package deals. We had problems at the spa & at the restaurant. It was quite an expensive weekend and it was disappointing to have to spend time to convince them that they shouldn't be charging me more! They need to improve on their communication between the departments and training staff to understand what is included in the packages.

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