KL A

Review of Diplomat Resort & Spa

Impressive building in a great location. Over pri...

Impressive building in a great location. Over priced restaurants that include an outlandish service fee (tip) no matter how good or bad the waiter/waitress is. Had to speak to a manager and get the automatic tip removed from a bill of ours because the waiter did not deserve a penny. I will say we were very thirsty before our meal was over. The staff has been very nice and friendly otherwise. Very disappointed that our 33rd floor balcony was off limits. Defeats the purpose obviously.