My experience with Dick Hannah VW in Vancouver was...

My experience with Dick Hannah VW in Vancouver was lengthy and very regrettable. I chose to do my shopping and negotiating online to avoid wasted trips to the dealership. I worked back and forth with representatives for almost 2 months. For most of the process I thought I was being treated fairly, but as negotations escalated the many lies that had been told by the dealership came to light and the whole process fell apart. A salesperson by the name of Barbie stood out as being the ringleader of the dishonesty. When people tell horror stories about car dealerships, this is the type of place they are describing. If you are looking for a place to buy a car, I recommend trying elsewhere. This dealership, and Barbie, have proven that flat out lying is still a tactic used in this industry. I was saddened to see things fall apart, but I now feel relief knowing that I did not actually buy a car from this group of unsavory salespeople. Learn from my mistakes and do not waste a minute of your time with this dealership.