We were excited to stay and were impressed upon ar...

We were excited to stay and were impressed upon arrival. However, after a long day of traveling we had to wait an hour for our room to be ready. Our key wouldn't work and the maintenance man had to come and explain that some of the handles are tricky. The kids enjoyed the outdoor pool but when they were ready to go to the bed we pulled out the sofa sleeper to find that there were no sheets. After our extremely loud neighbors quieted down and fell asleep we could hear snoring. Sounded like it was right there in the room with us, paper thin walls. Front desk was sympathetic but couldn't offer any help in way of a fan or white noise machine. Sad to say that we were very disappointed.