Thomas Campbell Review of the gibson hotel
Modern & clean hotel with a good location, But sad...
Modern & clean hotel with a good location, But sadly very noisy hallways on our visit & a light room door which let all the noise straight through.
Only 1 of 2 beds in a family room booked for 4 had sheets fitted or available in the room, the 1 single fold out bed provided for use by a 9 & 10 year old was too small so we requested an additional fold out bed for the second child and some bedsheets to be arranged, this was accommodated after 2 calls to reception and a very long wait were we ended up having to leave for a booking but the bed was at least in place on our return.
I later asked in reception where I may purchase some milk for the room for tea & was politely told that some would be sent to the room. I thanked the girl but 45mins later ended up going out to buy some elsewhere as this never arrived.
A very good selection was available for breakfast the following including special dietary options for my daughter which was nice.
Nice hotel and facilities but the service touches let it down on this occasion for us.
maybe next time.
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