Update: Shortly after posting this review I receiv...

Update: Shortly after posting this review I received a call from the dealership apologizing for the issues I encountered and asking what they could do to make things right. They agreed to ship me a new grill for my vehicle and reimburse me for the coolant I had to purchase locally. They did not ask my to update or edit my review once during any of this communication. I wouldn't hesitate to make the 3.5hr trip back to this dealership for another vehicle purchase. By far the most customer oriented dealer I have dealt with.

The sales staff was very responsive and most of the employees we dealt with were great. However, I was told the vehicle I was purchasing (used) had no damage and was in perfect shape. After paying for a 1 way rental and driving 3.5 hours to get there I was disappointed. There were multiple scratches (which I expected) but also a few dents, cracked grill, and the front bumper was popped out of place. None of this was visible in the pictures or relayed to me. They did take a small amount off the purchase price, so I still purchased the car. During the sale the finance department was overly pushing the extended warranty. If I was worried about reliability I wouldn't haven't purchased this vehicle make/model.

After getting the vehicle home and going over it I found a few more dings and what really upset me was the car was low on coolant. So I had to go to my local dealer and spend $40+ on coolant for a top off on a "certified" car. I would hope that all fluids were checked during the certification process but now I feel like I need to do everything myself.

Would I recommend purchasing from them? Absolutely, just like any used car try and see the vehicle in person before making a deal. I was in a jam because my wife was 9 months pregnant and she wanted this specific color combo and options.