service for vw jetta 2019 was scheduled using the ...

service for vw jetta 2019 was scheduled using the online tool at Capitol VW, the car was bought elsewhere. we had pre-purchased VW maintenance car package. Received by service representatives with great energies and a broad smile. I was briefed about the service and took less than a minute to setup service of my car. I was offered a free shuttle or a desk to work. I chose to work from the desk with charging points and free wifi. There is a break room with TV, free Coffee, free snacks.
The service advisor messaged me an inspection video of my car. Swung by the desk and gave me an estimated wait time. She explained me that there were recalls & required additional service covered by warranty.
Overall exemplary customer service, feel delighted and trust Capitol VW. Thank you Ms Erica Nicole Flores and the technician Mr Curtis Khau, I felt I was greatly valued and i will return