Have accepted the settlement fee. Still at the sam...

Have accepted the settlement fee. Still at the same process for more than 3 months. I have to keep calling. First time I was told offer had been sent. Called two weeks later to be told it hadn't been sent and was genuine mistake. Called again 3 weeks later to find out case handler had been sacked by the organisation. Transfered to a new case handler. Called again a few weeks later to be told that she has now gone on annual leave and the case will not be sent till she gets back from sunning it in Spain. Useless solicitors!!