Extremely bad service, called many times no respon...

Extremely bad service, called many times no responses while they continued to bill me. No one knows what to do or took ownership. Promised to call back but after 2 weeks nothing done. Was already very clear with my communications and calls.

Terminated my another address in error yet tried to cover up and told me i have a new account number due to a service interruption. Which service interruption causes change in account number?

Email to aduansys@mcmc.gov.my to lodge a complaint.