I am now hanging again for the fourth time in 15 m...

I am now hanging again for the fourth time in 15 minutes. was on hold and had written you an e-mail about my concern over a week ago. It's about my Cookidoo subscription.

Now I'm slowly losing patience.
It cannot be that you simply cannot reach a service contact with a high-priced product like the Thermomix. You just notice that the interest at Vorwerk lies solely in sales, the support afterwards is unimportant.