Sarah Wood

Review of Newline Fashions

Selection is good, they are good about ordering th...

Selection is good, they are good about ordering things for trying on. They lose a lot of stars with me because each time I have been there, they have taken terrible measurements, and messed up my dress! The first time they simply ordered the wrong size, and I had to scramble to find someone to let a sequined seam out in time for the event. Ok, this happens, but I have to say they were particularly rude to me about their own error. The second time the person measuring me got my measurements wrong (anyone who has ever shopped online knows their measurements) and then refused to order a dress in a size I knew would actually fit me-- they were claiming I was two sizes larger! The lowest they would go was one size below their faulty measurement, which was still one size too big. Lo and behold, a few weeks later I'm shelling out extra money to get the dress altered down a further size. I would never have gone back after that first bad experience if the shop hadn't been chosen by the bride-- and rest assured I will not be going back.