Consistently very slow to ship orders out, even th...

Consistently very slow to ship orders out, even though website says "fast shipping". We run a small business that relies on fabrics being delivered in a reasonable time period. Mood often takes a full week for the order to even leave their warehouse. Won't work with me when I call them asking them to please ship my order and tells me I should have paid for expedited shipping. This is 2017 (the age of Amazon). I shouldn't have to pay $60+ extra for you to get my order on its way to me! We won't keep ordering from you if you don't resolve this!

Edit: got in contact with owner and he straightened it out and got our fabric shipped. Fingers crossed things will go smoother next time around.