Jessica Hook Review of Ellenborough Park Cheltenham S...
We travelled to Ellenborough Park for a countrysid...
We travelled to Ellenborough Park for a countryside getaway in the Cotswolds on the first weekend of August 2020 and we could not have been more excited to experience the history and the charm of this stunning manor. Our hopes were incredibly high.
Overall, our experience here was above and beyond what we could have expected.
Upon being greeted and escorted by Jonathan (serving as a bellhop at the moment), we received a nice review of the history and were oriented to our room. The room we had was at the top of the tower, which was such a nice surprise for us. Jonathan (2nd Jonathan who served at the front desk) was so kind to change us to this room upon meeting us.
Throughout our stay, the customer service was exceptional, and while it s hard to put our entire experience into words, suffice it to say that this is a world class hotel and staff. From the room, to the food, to the service at every point, it was perfect. They really cared.
Can t say enough about both Jonathans and are very grateful for the way they ensured we left with a very fond memory of our stay at Ellenborough Park.

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