The service here was extremely horrible. Starting ...

The service here was extremely horrible. Starting off, the hostess who's name I did not get (but this was between 2-3pm) was very rude. We asked what the wait time was and her response was "For what?" and then rolled her eyes. We asked for a booth seat, and she completely ignored our request and sat us in the middle of the most crowded area. The waiter named Marcelo didn't know the menu at all. Everything we asked for he had to look over our shoulder to see what we were talking about. He got the drinks mixed up as well. The main course arrived before the appetizers; when we asked the waiter his response was "Oh, you still want them?". We never cancelled them, they just never arrived. One of us order bacon wrapped shrimp, it was not put in the order by the waiter. His response was "Oops" and then brought over fried, breaded shrimp. We ate our main courses and never got the appetizers. We asked for a manager and complained but nothing was done about this; like this was normal for him to hear. We left and gave a small tip because despite the horrible service we're still decent human beings. I wouldn't recommend this place at all!