My wife and I initially came just to look and comp...

My wife and I initially came just to look and compare the cars with CarMax and some other places. We ended up buying from here on the same day. First, the customer service is EXCELLENT. We owe that entirely to Rickey. He is exceedingly personable and extremely knowledgeable about the cars on the lot. We told him right away we needed a certain model and it needed to be certified pre-owned, and he immediately pulled up all the options. Moreover, he never tried to upsell us on any of them. He told us there's something for every budget and he made each car appealing, without trying to nudge us to the more expensive options. Even when we left to go look at the cars elsewhere, he took the time to text us additional information about the warranties and pricing options so we could compare them with any other cars we might find. He also gave us a heads up to let us know that the other couple who we saw initially eyeing the car had decided not to purchase it, so it was available for a test drive. I could go on and on about his ability to sell a car without being overbearing. But the point is he walked us through every step of the way and never rushed us at any point. Kudos to everyone there.