Benjamin Chapman

Review of Hilton Oakland Airport

When I showed up they upgraded me, which was aweso...

When I showed up they upgraded me, which was awesome! First night there was a mouse in my room. The hotel was great at moving me rooms but not what I expected from Hilton brand. Room looks nice but bathrooms are outdated. Still waiting for a manager to contact me.

Update:. Staff has been great. Offered Honors points for the inconvenience. They have been in constant contact to make sure I am satisfied with my stay.