Mayra Slavin Review of Thunderbird Harley Davidson
The sales person was amazing, welcoming and caring...
The sales person was amazing, welcoming and caring. However after almost 3 months , Harley financial has contacted me multiple times asking me for the title, they said they contracted the dealership but they haven t heard back from them, so I reach out to the dealer directly a week ago and was told they had no idea what the bank was talking about but that it was going to be taken care of that day, Harley financial said today that no one called them and they re still waiting for the title or the bike. So I called the dealer again and was told someone will follow up with you and things don t happen right away and a lot more, the only thing that was clear is that after you take the bike they can careless what happens afterwards. This is not my first bike but my first Harley and the worst experience, I don t need the bank telling me they ll come and get the bike because the dealer failed to do their job. We have made payments on the bike and are getting told to take it back, not to mention the first temp tag fell off with the first ride and after phone call after phone call we barley received a second temp tag in time to not be able to ride with bad cold weather. And don t bother to talk to the manager because he ll avoid the issue to continue with I ll have someone follow up with you

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