Got screw removed from my tire on 7/16/19, got hom...

Got screw removed from my tire on 7/16/19, got home & realized the one stem cap was missing, came back to dealership on 7/17/19 to replace stem cap. Left & was driving down 83 & they had not fastened my hood properly. That could have been dangerous. Spoke with a manager who's last name was Baker. He kept saying they have a good reputation . Dont believe the service department can handle the amount of vehicles coming in for service. Not happy.