Patty Wellen

Review of Lexus of Portland

During my last "Oil change" and general inspection...

During my last "Oil change" and general inspection, I was told I had a small Oil Leak and the estimate to repair was: $1400.00.....which I rejected, due to age of Car and HIGH expenses to repair. Upon returning home, noticed that my "Check Engine" light had turned on. Returned to Lexus Repair on October 6th for inspection. Unfortunately, the Technician had accidently forgot to reconnect wires, while completing his investigation/checks. This was an inconvenience and added to my stress. I've never experienced this level of "Poor" service from Lexus in the 17+ years of Service. It was disappointing! Thanks for your time.