Seraphinit

Review of ARINA SAND RESORT - VITA HOTEL...

Rooms weren't cleaned properly, we didn't get enou...

Rooms weren't cleaned properly, we didn't get enough towels, nor did our toilet paper get renewed. The rest of the hotel was ok, definitely not worth 4 stars though.

The food was terrible, every day the same things (lunch and dinner the same!) and a lot of the time the meat was still raw on the inside, even after complaining and getting the food specially delivered to our table. The only thing that was eatable every day was salad, fruits and the dessert.
In the evenings you get dried out bread from breakfast. The drinking glasses in the restaurant are also still dirty with clear lipstick marks on them.
Some waiters that give out food are very rude, ranging from giving more fruit because you're wearing something they like to telling you to keep your distance very rudely.

Nothing nearby to shop at, lots of planes flying by very loudly and the animation team is trying but not succeeding very well.

Very disappointed, I've wasted my money on this all inclusive trip and didn't even get the food I technically paid for. Never again.

Edit after reply by the hotel:
I am still in the hotel, and as you should be able to tell by my first comment, I DID in fact complain. Multiple times.
And I have even more complaints now!
Until now our towels were renewed every day and there was a bad attempt at cleaning our room.
Apparently now the cleaning only happens every other day and we didn't even receive fresh towels or new toilet paper, which is definitely needed in a 4 person room! After complaining about THAT and requesting towels because I'd love to shower as every other person sweating in the sun all day, it takes forever to get those towels! I'd rather just they give me them while I'm downstairs and complaining.

I'll reduce my rating to one star and I do NOT recommend this place if you have any kind of expectations from other experiences. 3 star hotels in Turkey are much more superior for example.