Kaitlyn Belew Review of Hotel Contessa
I will never reccomend this hotel to anyone or eve...
I will never reccomend this hotel to anyone or ever stay at this hotel again. Since the day I checked in I've had nothing but mediocre/bad things to say about this place. The day we were suppose to check in (4PM) we weren't given a room until 530 PM, we paid for a river view room and was given a view of the hotel wall, a bridge and a sliver of water and that was considered the "river view". The hotel restaurant is way over priced and the food isn't good, there are MANY other restaurants on the river walk that have delicious food and this place isn't even close to being one of them. I also paid to have a white button down shirt cleaned/pressed and when it was returned the shirt was covered with black spots all over the front, back, and sleeves of the shirt. All the hotel manager offered was to clean it again, which only made it worse. The room itself had a wet/mold smell to it when we first arrived, the bathroom wasnt clean and the shower curtain rod was broken so the curtain never closed. If you want your room cleaned during the day while you're gone doing things then good luck because they never got to my room (5th floor) before 2PM. The only good thing I can say about this hotel is the staff (not the front desk staff) were very friendly. For the money I paid I am very disappointed.

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