Functionality is good when it comes to creating pa...

Functionality is good when it comes to creating payslips, etc. However... the support is abysmal!! Receipt of invoices, correspondence to emails, requests for monthly tax invoices, etc - probably the worst I have experienced from a company as large as Sage. I have sent an urgent email on the 31st of Aug for an invoice that SARS requested,, still no response! (And I copied in 5 Sage addresses). Would have given 1 star if it wasn't for the decent Payroll section.