marc hehn

Review of Jaguar Land Rover Cincinnati

I picked up my 2015 F-Type CPO on Saturday. What a...

I picked up my 2015 F-Type CPO on Saturday. What a beautiful vehicle. Michael Hamlin my sales guide worked with me diligently to get me in this car. He fullfilled all my requested concerns about small blemishes. He supplied me with touch up paint and all the service records. Look him up if you're in the market. He is very responsive to questions and works hard to earn your business. Love the experience so much I went back for a second purchase. This time I purchased a 2016 XF S AWD CPO for my wife for Christmas. Michael was my go to guy again. My wife looked at the car on 12/22/18 and I drove it off the lot on 12/24/18. Showed up at the house with a big red bow on it. Follow up on 12/1/2019. Both vehicles are exceptional. Still impressed with performance and reliability. Service has been spot on and completed the first time. Michael treats me as a friend not a customer. He takes time out of his schedule when I come in for service. 12/31/2020 my annual service was due on the 2016 XF. Made a service appt. and showed up at 7:30 and Charlene was my service adviser handled my requirements. I always like to discuss how my service went with the tech and that happened. Service dept. is top notch and have always done right by me.