Room was in quite disrepair, when asked for why th...

Room was in quite disrepair, when asked for why the Ac doesn t work was told its never hot here and they offered a fan. The refrigerator that is in the room isn t working and was told it s not really a refrigerator but more of just a box to cool things but how would a hot room and hit box beep things cool? Elevator goes to the 3 rd floor but for some reason you can t use it to go down? The lobby and the out side look stellar but I think we got a run down room.