One year ago today ,my mother passed away at your ...

One year ago today ,my mother passed away at your hospital. The experience on the fourth floor of your hospital was horrible. She was admitted through emergency, the er doctor suggested a pain patch for the leg pain she was experiencing little did we know what kind of patch. It was fentanyl The next morning she was swollen, incoherent and unable to speak. She had an adverse reaction to the patch. My mother was 93 and the dr. should have known that would be way too strong for her.
They kept insisting she had a uti, but her symptoms were that of a stroke victim. The emergency dr who treated her also said she had no fever therefore no uti, but then again he ordered the pain patch that took her life.
A few of the things that were not attended to: rail on bed was left down, leg massage was not working for days and the nurses saw this and did nothing about it. No bed table, the food tray left on the chair. Many more incidents too many to list. Your staff knew how seriously ill she was but never told us, kept insisting she was going to rehab.
The nurse who checked her in to her room on early morning Feb. 7th was duty two or three days later and could not believe her condition. She asked "what happened" to her.
She was 93 but not dying, the overdose of Fentanyl was the cause of her death.
I hope and pray I never had to be admitted to your hospital.