Harley Erbe

Review of Rampart Casino

Not sure what happened to Rampart. We visit family...

Not sure what happened to Rampart. We visit family here twice a year. Every visit includes multiple recreational gambling stops at Rampart. They were always enjoyable, even when losing. But our visits this holiday season revealed a stunning drop at Rampart. A number of the pitch blackjack dealers were borderline incompetent: inability to count hands, failure to control players at the table, and poor pitch skills, with cards regularly bouncing off the bets rather than near the player, causing us to reach over and around our checks to grab our initial two cards. Is it that hard to toss the cards somewhere in front of the player? Do the surveillance folks like seeing us repeatedly reaching over our bets to grab a card that should've been pitched in front of us? And the hospitality at Rampart this holiday season was the worst I've experienced at any casino I've visited. Tremendously disappointing. I hope there's improvement in these areas on our next visit or we may be headed to Suncoast or Red Rock instead.